The secret to building a team that is highly productive and content in their roles (and therefore increasing talent retention), is to create a strong culture of trust. Retention rests on culture, the way your company thinks, the values it has, and how your employees feel. If your organization does not have a strong culture, you will undoubtedly have a retention problem.
So, how do you build a strong culture?
First, it cannot be forced but instead must be part of a genuine, good faith effort to focus on winning the hearts of your team members. As a leader, you must focus on who your team is becoming versus what they are doing. And, you must involve your team members in the WHY or vision of what you are trying to do. When they have buy-in, they show up with responsibility and passion.
The skill of creating a high trust, high performance culture is one of the training modules of our HCUA Leadership Certification created in partnership with the Leadership Development group that is available now here. We hope you will join the program!
