Laughter… Still the Best Medicine?
Hello HCUA! Happy New Year! Hopefully 2022 will bring you a trove of blessings, great memories and good health! It has been over four months since I spoke at your conference in La Jolla. For those who attended, you may recall my philosophy that “Laughter is the Best Medicine.” Indeed, I have spent close to Read More »
Auto Finance: Digital is transforming car buying
Credit unions play DEFENSE when they wait for members to fill out an online loan application, come into the branch, or for the dealer to send indirect auto loans. Often, they think that because they have low rates and local service, that members will automatically think of them for their next loan. But members gravitate to convenience. Defensive strategies will lead Read More »
The Story You Tell Yourself Is Causing Drama
The brain is a powerful tool. Did you know that the same parts of your brain used to bring meaning to things you see in the present engages when you imagine your future? Your brain doesn’t immediately recognize the difference between what is real and in front of you and what is yet to come. Read More »
What Can I Do To Grow?
We’ve just finished a full year of strategic planning sessions with more than 30 credit unions. Credit unions of all sizes, charter types and complexity. A common question we addressed this year is “what can I do to grow”? More specifically, what can I do to grow loans? We work with more than 200 credit Read More »